Terms & Conditions

Definitions

In this term and conditions:

“The company” means 999PizzaToppings Ltd and all of its divisions and subsidiary companies.

“The customer” means any person, firm, company or other legal entity which places an order, or buys any products from the Company and includes the employees, agents or sub-contractors of any such person, firm, company or other legal entity.

“Food” means any food or beverage.

“Equipment” means any machine or equipment.

“Non-Food” means any goods, which are not food or equipment.

“Contract” means a contract between the Company and the Customer for the sale and purchase of the Products.

“Products” means any Food and/or Equipment and/or Non-Food agreed in the contract to be supplied by the Company to the Customer.

“Statutory Interest” means statutory interest as defined in Late Payment of Commercial Debts (Interest) Act 1998.

Applicability of Terms and Conditions

These Terms and Conditions shall be incorporated into the Contract and shall apply in place of an prevail over any terms and conditions contained or referred to in any communication from the Customer or implied by the custom or practice.

The Company reserves the right to amend or update the current Terms and Conditions and notify the Customer of these changes.

Orders and Contracts

By placing an order with the company via the Company's telesales department the customer is offering to contract with the Company on the basis of these Terms and Conditions.

The Contract shall be formed when the Company acknowledges acceptance of the Customer's order or delivers the Product to the Customer whichever occurs earlier.

The Contract is subject to availability of stock. Products are subject to availability and market conditions. The company may limit the quantities of Products supplied to the Customer.

In the event of non-availability of any Products you order, the Company may offer a reasonable substitue. This may effect the price the Customer pays. The customer reserves the right to reject any substitute Products and the Company will refund the amount charged for the substitute Products. Abusive behaviour from Customer to Company's staff will not be tolerated; the Company reserves the right to refuse to sell to such customers. The Customer's last order for telesales is 5.00 pm, to be processed for the next available delivery date. Calls may be monitored for training and quality purposes.

Minimum order

Minimum order values differ for various geographical areas and these values are available to the Customers upon application. The Company reserves the right not to deliver an order which is valued less than the latest published minimum order values.

Deliveries

Deliveries of Products to the Customer shall be accordance with the Company's delivery scheduale.

The Company will not always guarantee delivery in accordance to the Customer's requested timing schedule.

The company shall not be liable for any loss or damage whatsover arising as a result of failure to delivery Products by a particular date or arising as a result of any causes beyond the Company's control.

The delivery of the Products shall be made by the Company to such reasonably accessible premises as the Customer shall require. The Customer shall be present at the premises to take and sign off the delivery of the Products.

Deliveries will be made to the address specified by the Customer when the account was opened or updated.

The company reserves the right to restrict deliveries in certain areas, and this includes the right eliminate certain areas from the Company's delivery schedule altogether.

If the Customer fails to take delivery or fails to give the Company adequate delivery instructions at the time stated for delivery then without prejudice to any other right or remedy available to the Company, the Company may do one or more of the following:

Charge the Customer the cost of carriage of the refused delivery both to and from the premises specified by the Customer in addition to the Company's administrations and re-stocking charges, which are available upon application.

Charge full cost price for perishable Products.

Charge the Customer a re-scheduling delivery charge.

Shortages; shortages should be recorded at the time of delivery in the presence of the Company's driver; the Customer will sign off the delivery not highlighting the shortages and countersigned by the Company's driver. The Company will not tolerate any abusive behaviour by the Customer towards its drivers and helpers, the Company reserves the right to refuse to deliver to such a customer.

On-Line Orders Delivery Note:
Orders placed before 4:00pm will be processed on the same day and will be delivered on your next schedule delivery day.
Orders placed after 4:00pm, weekends and bank holidays will be processed on the next working day and will be delivered on your next schedule delivery day.

On-Line Orders Warehouse Pickup Note:
Monday to Friday from 7:30am to 5:00pm
Saturdays from 8:30am to 3:00pm

Risk and Ownership

All risks in the Products pass to the Customer on delivery.

Ownership of the Products delivered to the Customer shall remain with the Company untill the Products are paid for in full.

Warranties

The Company warrants that all Products shall comply with UK and EU regulations and legislations.

Price

Contract Price is the order price, any special offers are subject to availability, and the prices quoted or shown on the Company literature are exclusive of VAT @ the standard rate where applicable.

Account Terms

Initially all new accounts will be set as COD “Cash/Debit/Credit Card on Delivery” for a minimum period of three months; the Customer thereafter may apply for credit facilities, pending decision and subject to references and cross references with a nominated Credit Agency, the Customer will continue with the current terms.

Different types of Credit accounts are available upon request.

In assessing the Customer's request for Delivery from the Company, the Company may make enquiries about the Customer including searching records held by credit organisations and credit reference agencies.

The Customer must settle all accounts in accordance with agreed credit terms, in the event of the Customer account being in arrears, the Company reserves the right to withhold further supplies. The Company reserves with right to charge Statutory interest on overdue balances for the period from the date, which the payment was due.

The Customer may choose to settle their account with a credit or debit card. The credit and debit cards accepted by the Company are those, listed in the Company's promotion magazine. Authority for payment will be requested from the card issuer at the time of payment and your card will be charged accordingly. The Company reserves the right to terminate the agreement if it is refused authority for payment or reasonably believe payment will be refused at any stage. in the event of any cheques, standing orders or direct debits due from a Customer to the Company being dishonoured, a charge of £30 (Thirty Pounds Sterling) will be made on the Customer's account to cover the bank and administrative costs. For dishonoured cheques, the Customer Account Terms will be changed to “Cash on Delivery” and the account will be placed on hold until cleared funds are received in full to settle the outstanding balance of the account.

For a credit card Account Customer any non or late payment will be considered breach of Contract, will render Credit Terms null and void, Customer's account will be put on hold, the Company has the right to start legal proceeding to recover any outstanding amount without any prior notice and the right to exchange information with Credit Agencies.

Maximum Cash Coin payment allowed at any one time by a Customer is £60 (Sixty Pounds Sterling) made up of £1 (One Pound Sterling) and £2 (Two Pound Sterling) coins only.

Returns

The Company will only credit the Customer if the wrong product was delivered and returned on the same day with the same delivery driver. Any other returns will be issued with a Returnes Note and the Products returned will be assessed upon arrival to the Company's warehouse bfore any credit is issued to the customer's account.

Contact Us

Head Office Address:
Unit 6, Teakcroft
Fairview Industrial Park
Marsh Way
Rainham, Essex
RM13 8UH
United Kingdom
Tel: 01708 558885 - Fax: 01708 555022
Open between 10.00am and 6.00pm, Monday to Friday.

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